Michael Quinn M.H.A
"I build bridges between strategy and action so that organizations can achieve results. I specialize in information technology simplification and process management so that service quality improves cost effectively. My expertise is in healthcare, social service agencies and small business operations. "
Mike is a professional who delivers results on-scope, on time, and on budget. He is a resourceful and creative self-starter who has worked in progressively senior and diversified roles in healthcare and business over the past 20 years.
Mike's experience -- as a business and research development manager, an information technology specialist, a web designer, a senior manager with government, a program director at an academic health- sciences centre, a health planner, a youth counsellor, a specialist in creating primary care services, and a business consultant -- has shaped his thinking, his approach to problem solving and his ability to get results.
Along the way, he has honed his ability to bring clarity to ambiguity and implement solutions to complex problems within complex environments, while coaching teams to achieve cost effective and meaningful results
DECISION SUPPORT CONSULTING
Director, of a specialized consulting practice focusing on IT evaluation and development including business and trend analysis, project management and change management.
Course developer and instructor at McMaster University, Centre for Continuing Education for course 282- 010 -- Health Information Systems and Data Analysis.
MCMASTER UNIVERSITY – DEPARTMENT OF MEDICINE
Research and Business Development Manager, (8 years) at the FIRESTONE INSTITUTE of RESPIRATORY HEALTH, based at St. Joseph's Healthcare, provided management and administration at a multi-million dollar research enterprise. Responsible for the synthesis of basic and clinical research and the translation of research findings into practical projects, innovative grants and value-driven business partnerships. Negotiated research and business contracts throughout North America, China and Europe. Developed a research partnership with the Chinese Medical Association and at the Guangzhou Respiratory Institute. Organized several large symposia with international delegates, as well as CME accredited workshops and several industry-sponsored workshops for a variety of adult learners. As a part-time clinical professor at McMaster University, taught adult learners how to improve the healthcare system for delivering quality health care that is both affordable and effective. McMaster Mini-Medical School Interviewer.
MINISTRY OF HEALTH AND LONG TERM CARE- CENTRAL WEST REGIONAL OFFICE
Program Manager, (5 years) provided liaison, oversight and leadership in the area of hospitals, mental health, addictions, long-term care and community-based care as geographic lead for agencies within the municipal regions of Halton and Peel. Oversaw accountability agreements with Community Care Access Centres, long-term care facilities, addictions agencies, mental health programs, community service agencies and acute-care hospitals. Led a team of professionals and used these agreements to negotiate quality improvements, facilitate capital development, and require agencies to achieve better value for money. Performed duties of Hospital Inspector: Public Hospitals Act, Mental Health Act; Compliance Inspector: Nursing Home Act, Long-term Care Act. Hospital Consultant, (1 year) provided expertise in hospital operations for hospitals based in Halton and Peel. Provided provincial policy advice in the areas of emergency services, stroke strategy, cardiovascular strategy (acute and rehab), GTA nursing strategy, maternal and newborn strategy, MRI and CT implementation and evaluation.
MCMASTER UNIVERSITY – DEPARTMENT OF PSYCHIATRY AND BEHAVIOURAL NEUROSCIENCE
Program Director, (5 years) implemented and maintained an innovative national e-health / telemedicine education centre dealing with depression and anxiety, focused on the learning needs of physicians and the public. Program Coordinator, provided financial administrative support (A/P, A/R, accounting) as well as information-systems software-implementation expertise.
HALTON DISTRICT HEALTH COUNCIL
Assistant Executive Director, (1 years) improved Council's capacity to research, evaluate and lead community-development projects, and to facilitate implementation of government health-care directions. Senior Planner, (5 years) provided research, database and evaluation expertise in the areas of Acute and Primary Care, Mental Health, Cancer Care, Children's Health, Emergency Services, Diabetes; supervised preparation of financial statements; developed and maintained information-systems infrastructure.
ASSOCIATION OF ONTARIO HEALTH CENTRES
Development Officer; re-established the association's role in facilitating the development of Community Health Centres and Health Service Organizations. Represented AOHC interests at government commissions and forums. Development of IT in CHC and HSO organizations
ONTARIO HOSPITAL ASSOCIATION
Project Coordinator; developed a plan for OHA to provide human-resources leadership and payroll functions for a staff of 250. Converted the OHA's paper-based system to an automated payroll and a fully functional HRIS.
ROBERTS / SMARTS CENTRE
Youth Counsellor; provided clinical services to youths aged 12 to 16 who were housed in various treatment facilities. These youths had emotional, cognitive, and mental health problems, and were in open custody, secure treatment, and YOA placement. Also provided "arms length" supervision, crisis services, and recreation supervision support.
QUINN STATIONERY – GUYMARK STATIONERY – MILTON HOBBYCRAFT
Participated in a family business (15 years) that had five retail outlets, a commercial-sales division, and a post-office franchise. Retail outlets in Mississauga, Kitchener, North York, Guelph, Milton.
LONDON PUBLIC UTILITIES RECREATION DEPARTMENT
As Youth Services Coordinator; helped youths interact positively with community by developing innovative programs including drop-in centres, and by promoting specific events based at outdoor aquatics centres throughout London, Ont.
YM-YWCA LONDON CENTRE BRANCH
As Youth Special Programs Coordinator, introduced new programs for children and youth focusing on sports, crafts and leadership themes. Supervised junior staff and Leaders-In-Training
Web-based server side and client side applications, Database Systems, Payroll Systems, Accounting Systems, Human Resource Information Systems, Peer-to-Peer Network Systems, WIFI, Privacy and Data Security Systems, Mobile App development, remote desktop set-up, intranet deployment, WAN installation, server based technologies, cloud computing, PCHRs, Meaningful Use.
Healthcare: EPIC Ambulatory, Meditec, Nightingale, McKesson (PHS), Bay Area Trust, HealthDiary, PeopleSoft, VistA
Applications Functional: Word, Access, Excel, Powerpoint, Outlook, Project, Pages, Numbers, Keynote, Merlin, Filemaker, Visio, Dreamweaver, Illustrator, Fireworks, Flash, Photoshop, InDesign, Filezilla, Adobe Acrobat, BBEdit, Map-Info, MS-Map, Atlas GIS, SPSS, SAS, PageMaker, DBase-Dos, Simply Accounting, Quicken, Quickbooks, Evernote, LANtastic, Podcast Producer, IDVD, IMovie, IBooks Author, QUOSO, RevMan, RedCAP, WordPress, Joomla, Drupal, CPanel. Twitter, Facebook, LinkedIn, Dropbox
Mr. Quinn received a Master's degree in Health Care Administration from the University of Ottawa, where he focused on finance, human resources, planning, policy development, and program evaluation. He is also a graduate of the University of Western Ontario. He has published articles in peer-reviewed journals and has taken courses in pursuit of greater expertise in leadership, technology, and organizational effectiveness. As a health-care professional, he has conducted seminars on governance and management themes for various health-care service organizations. He has presented at academic forums on topics that included planning, evaluation, e-health, web design, and information-system development.
Mike is also a course developer and instructor at McMaster University, Centre for Continuing Education for course 282-010 -- Health Information Systems and Data Analysis.
Quinn, Michael. 1987. A proposal to change the exclusionary definition of Dyslexia to a positive definition: the impact on diagnosis and treatment if Dyslexia is redefined. The University of Western Ontario.
Quinn, Michael. 1987. The transplantation of fetal neural tissue as an innovative treatment approach in neuro-science research. The University of Western Ontario.
Quinn, Michael. 1987. The rise of consumerism in modern culture. The University of Western Ontario.
Quinn, Michael. 1987. Varying polygraph reliability and its effect on jury-rendered decisions. Co-authored. The University of Western Ontario.
Quinn, Michael. 1987. A human predisposition to process language and speech. The University of Western Ontario.
Quinn, Michael. 1987. To be born deaf or blind, which would you choose? Analysis of the developmental problems faced by a handicapped infant. The University of Western Ontario
Quinn, Michael. 1990. Economic analysis of the potential impact of the goods and services tax on the Canadian healthcare sector; analysis and projections. The University of Ottawa.
Quinn, Michael. 1990. Budget analysis of the Hawkesbury General Hospital's Hospital in the Home proposal. The University of Ottawa.
Quinn, Michael. 1990. The financing of long-term care in Ontario: Analysis alternatives and recommendations. The University of Ottawa.
Quinn, Michael. 1990. Economic evaluation of the Royal Ottawa health group's mobile rehabilitation van. Co-authored. The University of Ottawa.
Quinn, Michael. 1990. Medicine and religion: Cyclic reunification. The University of Ottawa.
Quinn, Michael. 1990. Comprehensive auditing of health service contracts in large treasury hospitals: A case study analysis. The University of Ottawa.
Quinn, Michael. 1990. Coordination of large health care organizations: Issues and problems. The University of Ottawa.
Quinn, Michael. 1990. Legislative challenges to Canada's abortion dilemma: Historical perspective. The University of Ottawa.
Quinn, Michael. 1990. The application of smart card technology to Canada's healthcare delivery network: An examination and evaluation of technologies available for use in a portable automated medical record. University of Ottawa.
Quinn, Michael. 1990. Comprehensive auditing the data management control system: A case study analysis. The University of Ottawa.
Quinn, Michael. 1990. Children's mental health and treatment choices: What is the difference? Co-authored. The University of Ottawa.
Quinn, Michael. 1990. Analysis and comparison of the extraordinary measures provisions of the Child and Family Services Act and the provisions for treatment of children under the Mental Health Act. The University of Ottawa.
Quinn, Michael. 1990. The planning an evaluation of brain-injured rehabilitation services for the Ottawa Carlton region: Problems, alternatives and solutions. The University of Ottawa.
Quinn, Michael. 1990. Inductive and deductive reasoning in epidemiological disease causation. The University of Ottawa.
Quinn, Michael. 1990. "Volunteers in acute care hospitals: A case study". The Canadian College of Health Services Executives case studies. Workbook and Materials.
Quinn, Michael. B. Louie. 1991. "A survey of current investment practices in acute care hospitals in Ontario and Boston". Dimensions. Fall.
Quinn, Michael. 1992. "Building better bridges". A proposal to the Health Innovators Fund on behalf of a consortium of children's mental health care providers. Received $259,000.
Quinn, Michael. 1993. "Demographic data". A plan for cancer services for Halton: Final draft. Cancer Services Steering Committee. Halton District Health Council. February, chapter 1: 13–22.
Quinn, Michael. 1993. "Population and provider data". A plan for cancer services for Halton: Final draft. Cancer Services Steering Committee. Halton District Health Council. February, chapter 2: 22–39.
Quinn, Michael. 1993. "Hospital and community-based services". A plan for cancer services for Halton: Final draft. Cancer Services Steering Committee. Halton District Health Council. February, chapter 3: 39–76.
Quinn, Michael. 1993. "Patient, family and key informant surveys". A plan for cancer services for Halton: Final draft. Cancer Services Steering Committee. Halton District Health Council. February, chapter 4: 78–124.
Quinn, Michael (senior editor). M. Longdon, J. Sanders, J. Rosart, D. Shepstone. 1994. A study of Halton women's health needs. Halton District Health Council. January. 259 pp.
Quinn, Michael. 1994. "Demographics". A study of Halton women's health needs. Halton District Health Council. January, chapter 2.
Quinn, Michael. 1994. "Morbidity and mortality". A study of Halton women's health needs. Halton District Health Council. January, chapter 3.
Quinn, Michael. 1994. "Mental health and addictions". A study of Halton women's health needs. Halton District Health Council. January, chapter 4.
Quinn, Michael. 1994. "Reproductive health and disorders: Methodology, health-status indicators and utilization data". A study of Halton women's health needs. Halton District Health Council. January, chapter 5: 63–71.
Quinn, Michael. 1994. "Chronic and degenerative health conditions: Methodology, health-status indicators and utilization data". A study of Halton women's health needs. Halton District Health Council. January, chapter 6: 89–90.
Quinn, Michael. 1994. "Cancer and Halton women: Methodology, health-status indicators and utilization data". A study of Halton women's health needs. Halton District Health Council. January, chapter 7: 109–118.
Quinn, Michael. 1994. "Lifestyle issues for women: Methodology, health-status indicators and utilization data". A study of Halton women's health needs. Halton District Health Council. January, chapter 8: 125–132.
Quinn, Michael. 1994. "Acute-care service: Quantifying the patterns of health-care utilization by Halton residents". Acute and Primary Care Services Plan for Halton. Halton District Health Council. John Attikinson and Associates. 220 pp.
Quinn, Michael. 1994. "Acute-care service: Quantifying the delivery of health-care services by Halton's acute-care providers". Acute and Primary Care Services Plan for Halton. Halton District Health Council. John Attikinson and Associates. 220 pp.
Quinn, Michael. 1994. "A proposal for Hospital in the Home services in Halton: A pilot program. On behalf of the Halton Acute and Primary Services Committee". Halton District Health Council. Received $500,000.
Quinn, Michael. 1995. "Budget and financial projections in support of the Central West Health Intelligence Information Networks funding proposal. On behalf of the CW HIU Steering Committee". Received $500,000.
Louie, Brian. J. Guy, M. Quinn, R. Reid. 1995. "Reducing surgical length of stay, quantifying the impact". Healthcare Management Forum. Winter.
Quinn, Michael. 1995. "Demographics". A report on long-term care in Halton: Key findings and emerging issues. Halton District Health Council. September: 15–36.
Quinn, Michael. 1995. "The funding of long-term-care services". A report on long-term-care in Halton: Key findings and emerging issues. Halton District Health Council. September: 37–48.
Quinn, Michael. 1995. "Long-term-care services in Halton". A report on long-term-care in Halton: Key findings and emerging issues. Halton District Health Council. September: 49–68.
Quinn, Michael. 1995. Providing acute-care services: Issues and evaluation concepts. Halton District Health Council. 30 pp.
Quinn, Michael. 1995. An introduction to the review of hospital operating plans. Halton District Health Council. 25 pp.
Presentation: "Alliance Management and Health System Integration". Metamorphous Conference (LHIN 6). Mississauga, Ontario.
Lecture: "Health System Comparison". Current and Emerging Therapies in Respiratory Diseases (Sponsored by Novartis). Hamilton, Ontario.
Lecture: "How Physicians Are Paid". Current and Emerging Therapies in Respiratory Diseases (Sponsored by Novartis). Hamilton, Ontario.
Academic Half Days—CANMeds Tutorials (2007–2012):
Collaborator Theme: Respirology
Manager / Scholar Theme: Respirology
Health Care System: Allergy and Immunology
Physician Compensation: Allergy and Immunology
Health Care System: Hematology
Health Care System: Internal Medicine
Presentation: "DIRECT and Using the Internet to Source Mental Health Information". Mood Disorders Association Annual Meeting and Conference. Sparrow Lake Conference Centre. Sparrow Lake, Ontario. (1999).
Community workshop: "Learning about Depression". Harbour of Hope Self-Help Group. Burlington, Ontario. (September 1999).
Seminar lecture: "DIRECT: An Innovative Telehealth Application". International Telehealth Conference. Edmonton, Alberta. (August 1999).
Community workshop: "DIRECT and Anxiety Disorders Education". Obsessive Disorders Support and Education Group. Self-Health Centre. Hamilton, Ontario. (June 1999).
Public lecture: "Depression Diagnosis and Treatment". Chapters Community Lecture Series. Ottawa, Ontario. (November 1997).
Public lecture: "Depression and the Impact It Has on the Economy, Organizations, Families and Individuals". Mood Menders Support Group. Hamilton, Ontario. (October 1999).
Presentation: "How to Read and Interpret Mental Health Data from the Ministry of Health". Mental Health Reports Sub-Reports, Ontario Ministry of Health. Toronto, Ontario. (1995).
Public lecture: "The Funding and Delivery of Long-Term-Care Services to Halton Residents". St. Voldamir Conference Centre. Oakville, Ontario. (September 1995).
Public lecture: "Demographics Affecting the Delivery of Long-Term Care Services". Halton Regional Municipality. Oakville, Ontario. (July 1995).
Public lecture: "An Introduction to the Review of Hospital Operating Plans". Halton District Health Council AGM. Joseph Brant Memorial Hospital. Burlington, Ontario. (1994).
Public lecture: "An Overview of Key Preliminary Findings from the Women's Health Needs". Oakville, Ontario. (1994).
Lecturer: "Organization of Health Services in Ontario". Sheridan College. Program: Health and Human Services. Oakville, Ontario. (1992, 1993, 1994).
Presentation: "Providing Acute-Care Services: Issues and Evaluation Concepts". Halton District Health Council. Oakville, Ontario. (1993).
Invited speaker: "The Health Care System in Ontario". Workshop for a delegation from Sweden. CN Tower. Toronto, Ontario. (1991).
Poster and Booth Presentations
Poster. DIRECT. Hamilton Psychiatric Hospital Community Open House. Hamilton, Ontario. (May 2000).
Poster. DIRECT. Best Practices and Mental Health. Vancouver, British Columbia. (April 5–7, 2000).
Poster. DIRECT. Research Day, Department of Psychiatry and Behavioural Neurosciences. Hamilton, Ontario. (April 2000).
Booth. DIRECT and the Mood Disorders Program. American Psychiatric Association Congress. Los Angeles, California, USA. (October 1998).
Booth. The Department of Psychiatry and Behavioural Neurosciences. American Psychiatric Association Annual Congress. Toronto, Ontario. (June 1998).
Booth. DIRECT. American Psychiatric Association Annual Congress. Toronto, Ontario. (June 1998).
Booth. The Department of Psychiatry and Behavioural Neurosciences Grandview Seminars. American Psychiatric Association Annual Congress. Toronto, Ontario. (June 1998).
Booth. DIRECT. Oakville-Trafalgar Community Information Night on the Topic of Depression. Oakville, Ontario. (June 1997).
Booth. DIRECT. McMaster University Fair. Hamilton, Ontario. (1996).
Booth. DIRECT. Ontario Hospital Association AGM. Toronto, Ontario. (October 1996).
Media Interviews
TV: CBC National News, CTV National News, CBC Undercurrents, Women's Television Network, Life Network.
Radio: CBC Radio One, CBC Radio Canada. Various stations in Hamilton, London, Windsor, Toronto, Ottawa, Halifax, Vancouver, Wingham, Edmonton, Calgary.
News Media: The Toronto Star, The Globe and Mail, Chatelaine, MacLean's. Various local papers throughout Canada.